Contact Us

Contact the ZH88 Game support team for help with login issues, account access, downloads, payments, technical problems, or general questions. Use the available contact details to send your message and receive guidance related to the platform and services.

Contact Us

Get in Touch with ZH88 Support

For any issue with your ZH88 account — login problem, withdrawal delay, APK install question, or referral commission — reach us through the channels below. Include your registered mobile number in your message to speed up resolution.

Support Channels

•  — Open the ZH88 app > Profile > Support. The agent sees your account in real time, which speeds up resolution for login issues, withdrawal delays, and referral queries. In-App Support (fastest)
•  — Available below on this page. Include your registered mobile number and a description of the issue. Do not include your password. Contact Form
•  — zh88-game.net.pk for the APK download, platform pages, and general information. Website

Support Hours

•  10:00 AM – 10:00 PM PKT — Standard hours. Fastest response times during this window.
•  10:00 PM – 12:00 AM PKT — Active, but non-urgent queries may be slower.
•  12:00 AM – 10:00 AM PKT — Reduced hours. Withdrawal and login issues are still handled.

Common Issues — Fix These Yourself First

•  — Check the withdrawal status inside the app (Withdrawal History). If it shows "Processed" but has not arrived after 45 minutes, contact support with the withdrawal reference number. Withdrawal not received
•  — Use Forgot Password on the zh88 login screen. Most login issues resolve with a password reset. Login not working
•  — Try zh88-game.net.pk/download/ instead of zh88.com. Clear browser cache and retry. APK download not working
•  — Enable Unknown Sources for your browser — see the Download page for phone-specific steps. APK will not install
•  — Check the Referral section inside the app for a full activity log. Wait 30 minutes after a referred user completes activity, then contact support with the referred number if still missing. Referral commission missing
•  — Settings > Apps > ZH88 > Storage > Clear Cache. If still crashing, reinstall the latest APK from zh88-game.net.pk. App crashing

What to Include in Your Message

•  Your registered mobile number (03XXXXXXXXX format)
•  Clear description of the issue
•  For withdrawals: the transaction reference number from your withdrawal history
•  For referral issues: the referred user's mobile number (with their permission)
•  Screenshot of any error message, if applicable