Support Channels
• — Open the ZH88 app > Profile > Support. The agent sees your account in real time, which speeds up resolution for login issues, withdrawal delays, and referral queries. In-App Support (fastest)
• — Available below on this page. Include your registered mobile number and a description of the issue. Do not include your password. Contact Form
• — zh88-game.net.pk for the APK download, platform pages, and general information. Website
Support Hours
• 10:00 AM – 10:00 PM PKT — Standard hours. Fastest response times during this window.
• 10:00 PM – 12:00 AM PKT — Active, but non-urgent queries may be slower.
• 12:00 AM – 10:00 AM PKT — Reduced hours. Withdrawal and login issues are still handled.
Common Issues — Fix These Yourself First
• — Check the withdrawal status inside the app (Withdrawal History). If it shows "Processed" but has not arrived after 45 minutes, contact support with the withdrawal reference number. Withdrawal not received
• — Use Forgot Password on the zh88 login screen. Most login issues resolve with a password reset. Login not working
• — Try zh88-game.net.pk/download/ instead of zh88.com. Clear browser cache and retry. APK download not working
• — Enable Unknown Sources for your browser — see the Download page for phone-specific steps. APK will not install
• — Check the Referral section inside the app for a full activity log. Wait 30 minutes after a referred user completes activity, then contact support with the referred number if still missing. Referral commission missing
• — Settings > Apps > ZH88 > Storage > Clear Cache. If still crashing, reinstall the latest APK from zh88-game.net.pk. App crashing
What to Include in Your Message
• Your registered mobile number (03XXXXXXXXX format)
• Clear description of the issue
• For withdrawals: the transaction reference number from your withdrawal history
• For referral issues: the referred user's mobile number (with their permission)
• Screenshot of any error message, if applicable