Information We Collect
When you register and use ZH88, we collect the following:
• Mobile number (Pakistani) — used as your account identifier and for OTP verification
• Account password — stored in encrypted form. ZH88 staff cannot view your actual password.
• JazzCash or EasyPaisa wallet number — used only for processing deposits and withdrawals
• Device information (Android version, device model) — used for technical support and compatibility
• In-app activity data (game sessions, transactions, referral activity) — used for balance calculation and account management
• IP address and general location — used for fraud detection and security monitoring
How We Use Your Information
• Processing your account registration and maintaining your account
• Verifying identity via OTP during registration and password reset
• Processing deposits and withdrawals to your linked JazzCash or EasyPaisa wallet
• Calculating your ZH88 win balance and maintaining game history
• Crediting referral commissions and tracking referral activity
• Detecting and preventing fraudulent account behaviour
• Responding to support inquiries
• Sending transactional SMS messages (OTPs, withdrawal confirmations) to your registered number
Payment Information
When you make a deposit or withdrawal, you interact with JazzCash or EasyPaisa directly — your wallet PIN is not entered into the ZH88 platform and is never stored on ZH88 servers. ZH88 only stores your wallet number (encrypted) to process withdrawals to the correct account.
Data Retention
• Account data is kept for as long as your account is active.
• On account closure: personal data removed within 30 days.
• Transaction history may be retained for up to 1 year for financial reconciliation.
Cookies & Tracking
• ZH88 online (browser): session cookies keep you logged in during a session. Not used for ad tracking. Expire on logout or browser close.
• ZH88 app (APK): no advertising cookies.
Security
• HTTPS encryption on all connections between the app, zh88 online, and ZH88 servers.
• Passwords stored encrypted — ZH88 staff cannot view your actual password.
• Withdrawal requests verified against the account's registered wallet number before processing.
Third-Party Links
ZH88 may link to third-party services such as JazzCash or EasyPaisa payment pages. These operate under their own privacy policies. ZH88 is not responsible for their practices.
Policy Updates
Changes are posted at zh88-game.net.pk/privacy-policy/ with a revised Last Updated date. Continued use of ZH88 after an update constitutes acceptance of the revised policy.
Contact for Privacy Queries
Use the in-app support function or the Contact Us page at zh88-game.net.pk/contact-us/ for data removal requests or privacy questions.